New to Active Living? Use code NEWFIVE at checkout for $5 off your first order.

Return Policy

Returns

Not everything works out. In the case when you don't like one of our items, a refund will be provided if the item is returned to us within 21 days of the original purchase date.

We will issue your refund when we receive the item undamaged, and in the same condition that you received it (of course it's OK if you try it out). Please also include the original receipt (a printed copy of the email is fine). We will also cover return shipping costs in the form of a pre-paid USPS shipping label.

If the item is damaged when we receive it (you wouldn't do that, would you?), we reserve the right to provide a partial refund.

Shipping

Use your original packaging for return shipping and please make sure it is sealed well.

To complete your return, print and affix the provided return shipping label to the package, and drop it in any USPS mailbox.